We Assess Before We Replace
If windshield repair is appropriate, we'll discuss repair rather than automatically moving to replacement.
From stone chips and spreading cracks to full windshield replacement, we assess the damage first, explain your options clearly, and help you get safely back on the road.
Cracked or chipped windshield? Call us at 519-752-7860.
A cracked windshield doesn't automatically mean you need a new one.
We start by finding out which situation you're dealing with.
At our NOVUS Glass Brantford West location, we provide windshield repair, windshield replacement, and auto-glass service from our shop at 86 Winniett St in Brantford. Our approach follows a simple principle:
We'll assess the damage, explain what we see, and help you understand the appropriate next step before work begins.
This is usually the first question.
A small stone chip is very different from a long crack extending toward the edge of the windshield. The location, depth, size, age, and condition of the damage can all influence whether repair is appropriate.
When we assess your windshield, we look at factors such as:
You shouldn't have to buy a windshield simply because that's the first solution offered.
Small windshield damage is worth dealing with early.
Road vibration, temperature changes, moisture, and everyday driving can cause a small damaged area to become larger over time.
If you notice a fresh chip or crack, contact us before it spreads.

Windshield repair can often be a more practical option when the damage is still suitable for repair, helping preserve the existing windshield and avoid unnecessary replacement.
We'll assess the glass rather than asking you to determine that yourself.
When the windshield cannot be safely or appropriately repaired, we can replace it.
Our NOVUS Glass windshield replacement process is focused on proper fit, sealing, visibility, and the vehicle systems that may depend on the windshield.
We confirm the correct glass for the vehicle, carefully remove the damaged windshield, prepare the mounting area, install the replacement using appropriate materials and procedures, and complete final checks before the vehicle leaves.
If your vehicle is equipped with windshield-mounted driver-assistance technology, we'll also determine whether ADAS calibration is required following replacement.
That means we're not simply changing the glass.We're considering the vehicle around it.
Windshield replacement cost can vary depending on the vehicle and the glass required.
Factors can include:
That's why we recommend getting a quote for your specific vehicle rather than relying on a generic windshield price.
We'll explain the recommended repair or replacement before the work moves forward.
If your windshield damage may be covered by insurance, the process can feel like another problem to solve.
We can help make it easier.
Our auto-glass service includes insurance-claim assistance, and our current Brantford glass service is set up to work with customers through applicable insurance arrangements.
Coverage, deductibles, and claim requirements vary, so we won't assume what your policy includes.
Instead, we'll help you understand the information needed for your glass service and move the process forward appropriately.
Using insurance for your windshield? Ask us about claim assistance.Many newer vehicles have cameras mounted behind or near the windshield.
Those cameras can support systems such as lane-departure warnings, forward-collision warnings, adaptive cruise control, traffic-sign recognition, and other driver-assistance functions.

After windshield replacement, certain vehicles require those systems to be recalibrated so the cameras or sensors are correctly aligned to vehicle specifications. NOVUS Glass specifically identifies windshield replacement as a situation where ADAS recalibration may be required.
We have in-house ADAS calibration capability at our Brantford West location. The facility was opened with dedicated glass and calibration capability, including specialized ADAS equipment.
If your vehicle requires calibration, we'll explain it as part of the replacement process.
Ask Us About ADAS CalibrationWindshield damage isn't the only glass problem we can help with.
We provide broader auto glass repair and replacement in Brantford, including replacement solutions for damaged automotive glass where applicable.
Whether you're dealing with a windshield crack or other damaged vehicle glass, contact us with your vehicle information and we'll help determine the appropriate service.
Our current Brantford West NOVUS location provides windshield repair, windshield replacement, and full-service auto-glass solutions.
A damaged windshield doesn't always fit conveniently into your schedule.
Depending on the type of glass work, vehicle, location, and appointment availability, mobile service may be available.
If bringing the vehicle to our Brantford shop is difficult, call us and tell us what happened.
We'll discuss the damage, vehicle information, and available service options so you know whether mobile service is appropriate for the job.
Ask About Mobile Auto Glass ServiceWe believe auto-glass service should start with the right recommendation, not the largest repair.
Our approach is simple:We assess the damage. We explain the options. We repair when appropriate and replace when necessary.
If windshield repair is appropriate, we'll discuss repair rather than automatically moving to replacement.
From smaller damage to replacement glass, we can help determine the right solution for the condition of your windshield.
When windshield-mounted technology requires recalibration after replacement, we have the equipment and capability to address the calibration process in-house.
We can assist with the insurance side of eligible glass work so you have clearer next steps.
Because we're also a full-service automotive repair facility, we understand the windshield in the context of the vehicle systems around it.
You'll know whether we're recommending repair or replacement, why we're recommending it, and what the service involves before we move forward.
Sometimes. Repairability depends on factors including the size, location, depth, and condition of the damage. We'll assess it before recommending replacement.
No. Small, suitable chips may be repairable. We recommend having the damage assessed before it spreads.
Some vehicles require recalibration after replacement because cameras or sensors associated with driver-assistance systems are mounted at or near the windshield. We'll determine whether your vehicle requires it.
Yes. We offer insurance-claim assistance for auto-glass service. Coverage and deductible requirements depend on your policy.
Mobile service may be available for appropriate glass work. Contact us with your location, vehicle information, and the type of damage so we can discuss available options.
Whether you have a small stone chip, a spreading crack, or windshield damage that may require replacement, we'll assess the glass before recommending the next step.
If repair makes sense, we'll explain the repair.
If replacement is necessary, we'll walk you through the replacement, applicable insurance considerations, and any ADAS calibration requirements.
Tech Savvy Automotive / NOVUS Glass Brantford West
Not sure whether your windshield can be repaired? Call us and tell us about the damage.