Before any work is done, you will receive a diagnostic inspection report based off the concern(s) you inform us of. We then take pictures and video’s (if applicable to the inspection) of your vehicle to show the cause of the concerns at hand. If anything else appeared that you should be made aware of, we will also let you know of these items as well. Along with the pictures and videos, an attached detailed estimate will be

included. If there are items that can be done later (not a safety related item) we will advise on a timeline for completion of work. With our estimate, you control what you would like done by itemizing the approvals/declines that you would like to see repaired on your vehicle before we proceed. No work is done without your authorization and approval to help avoid suprises!